TechnologyOne’s Virtual Consultant is a service that provides access to a product consultant or specialist who can be engaged quickly and easily to assist you with a wide variety of tasks or activities such as:
- Answering product questions
- Providing advice and assistance with configuration
- Modifying or creating reports
- Conducting training sessions with your staff
This service is available over the phone and using technologies such as ‘remote desktop’ control - where you and our consultant can see and action the same screen.
In the first instance, our Financials, Supply Chain, Human Resource & Payroll, Enterprise Content Management, Property & Rating and Student Management solutions invite you to use this new service.