An integrated software solution for the community housing sector
Social and community housing organisations provide affordable housing and accommodation options to individuals and families. Demand for services has steadily increased in recent years due to an ageing population, economic conditions, unemployment rates, increasing property prices affecting the private rental market, and widespread housing shortages in urban areas.
The growing demand for services has been coupled with the challenges of increased operating costs, legislation changes, tighter regulation, and pressure to remain accountable. These organisations need business systems that support flexibility, enable effective decision making, reduce risk and continue to improve processes.
OneHousing is a comprehensive end-to-end solution with a single and highly functional platform for the management of corporate, operational, stakeholder and strategic management processes. It is a proven practice solution with a core configuration specific to the community housing sector, including a preconfigured chart of accounts, suite of reports, KPI dashboards and business intelligence analysis tools specific to the property and tenancy management, financial and human resource management requirements of this sector.
OneHousing enables you to:
- Gain a 360 degree view of your business
- Enhance customer service and case management
- Improve asset management and project delivery
- Drive effective contract management and procurement processes
- Optimise reactive and planned maintenance activities
- Improve tenancy, rent and arrears management
- Manage regulatory and compliance issues
- Capture stakeholder information
- Improve communication with internal and external stakeholders
- Control risk and sustainability
- Refine financial management and budgeting processes
- Enhance management of people and organisational culture