For an organisation to be motivated to invest in an information system that system must deliver a measurable return on investment. One of the best ways of tracking and measuring your return is through effective reporting.
TechnologyOne Enterprise Content Management (TechnologyOne ECM) standard reports are summaries of data held in TechnologyOne ECM. The standard suite of reports show amongst many things; security summaries, metadata integrity issues and list user performance issues, such as outstanding tasks on tasklists.
Reports can also be customised for your organisation to provide further insight on issues specific to your business. Where particular workflows are developed, reports can be written that disclose the activity of that workflow and whether tasks are being completed within set timeframes, highlighting your service standards and providing insight into where service levels can be increased.